Shipping & Returns

Shipping

OOTD LAB ships to the United States, United Kingdom, Canada, Australia and other supported regions shown at checkout.

Processing time usually depends on order volume and item availability. Once your order has shipped, you will receive tracking information by email when tracking is available.

Delivery Times

Delivery estimates vary by destination, carrier and customs processing. The final shipping options and any available estimates are shown during checkout.

Returns & Exchanges

If something is not right with your order, contact us as soon as possible with your order number and photos if the item arrived damaged or incorrect.

Items should be unworn, unwashed and in their original condition. For hygiene and quality reasons, worn or washed items may not be eligible for return.

Before You Order

Please check the Size & Care Guide before purchasing. Graphic tees and outfit sets can fit differently depending on fabric weight and cut, so measuring against a tee or set you already like is the safest approach.

Customs & Duties

International orders may be subject to local taxes, duties or import fees depending on the destination country. These charges are controlled by local authorities and may be collected at delivery or checkout where supported.

Need Help?

Email us with your order number and we will help you check the next best step.